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Privacy Policy
All City Fireplace is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://all-city-fireplace.com and use our fireplace and chimney services.
1) Information We Collect
- Personal Information: When you contact us, schedule a service, or request estimates, we may collect details such as your name, email address, phone number, and service location.
- Non-Personal Information: We may collect technical data about your device and browsing activity (e.g., IP address, browser type, operating system) through cookies and analytics tools.
2) How We Use Your Information
We may use your information to:
- Provide, schedule, and complete fireplace and chimney cleaning, inspection, and maintenance services.
- Respond to inquiries, quotes, and customer support needs.
- Improve our Website functionality and overall service experience.
- Send service-related updates or promotional offers (only with your consent).
- Comply with applicable laws and legal obligations.
3) How We Protect Your Information
We use industry-standard security measures to protect your personal information against unauthorized access, disclosure, or misuse.
4) Sharing Your Information
We do not sell or trade your personal data. We may share information only with trusted third-party providers who assist us in operating our Website, managing customer communication, or processing payments — all under strict confidentiality agreements.
5) Cookies & Tracking Technologies
Our Website may use cookies and similar tracking technologies to enhance your browsing experience. You can choose to disable cookies in your browser settings, but certain features of the Website may not function properly.
6) Third-Party Links
Our Website may include links to external third-party websites. We are not responsible for their privacy practices and recommend reviewing their privacy policies before sharing any personal data.
7) Your Privacy Rights
Depending on your location, you may have the right to:
- Request access to the personal data we hold about you.
- Correct or update inaccurate information.
- Request deletion of your personal data where legally allowed.
To exercise these rights, please contact us using the details below.
8) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date. Your continued use of the Website after changes means you accept the updated Privacy Policy.
9) Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
All City Fireplace Email: [email protected] Phone: (888) 779-7574